Shop Policies
Delivery
Processing Times
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated Delivery Times
- Digital Downloads - immediately
- North America: 5-10 business days
- Europe: 6-12 business days
- Australia, New Zealand and Oceania:3-5 business days
- Asia Pacific: 5-14 business days
I'll do my best to meet these delivery estimates, but cannot guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and Import Taxes
Returns and Exchanges
I Gladly Accept Returns and Exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Cancellations
I don't accept cancellations but please contact me if there is a problem with your order.
The Following Items Cannot be Returned or Exchanged
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
- Custom or Personalised Orders
- Digital downloads
Conditions of Return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.